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Discover America, Brand USA, USA Tourism Board, or What?

2011-11-15 by Phil Butler

The Discover USA booth at WTM

In more news from the World Travel Market in London last week, the Corporation for Travel Promotion rolled out as Brand USA in order to rebrand and better engage the international tourism market. Debuted on opening day of WTM, Brand USA will reportedly launch their first major ad campaign to coincide with ITB Berlin in […]

Tags: Bill Poling, Brand USA, Discover America, Discover America Facebook, Discover Italy, Emerald Partners, Garrett Tenney, Italian Tourism Board, travel engagement, USA tourism, Visit the USA, Word Travel Market, WTM

WTM Shines Brightest Shining On Sustainability

2011-11-13 by Phil Butler

Fiona Jeffery via TDN

One highlight of the World Travel Market (WTM) held last week in London, was Fiona Jeffery’s opening speech concerning the industry’s responsibilities. Jeffery’s Director of Reed Travel Exhibitions WTM, spoke before 500 plus travel decision makers about altruism, as well as corporate strategies going forward.

Tags: Fiona Jeffery, Leo Hickman, poor, poverty, role of travel, sustainable business, sustainable travel, travel, Travel Daily News, travel industry, WTM, WTM HOTseat

Smart Travel with Smart Destinations

2011-11-06 by Phil Butler

Price Lake and Grandfather Mountain.

Argo Travel News decided to make every Sunday into a new series, “Service Sunday” in honor of all those great travel services out there worth checking out. Today, we spotlight Smart Destinations, one of the world’s top sightseeing portals online.

Tags: Asheville, bargain tickets, Biltmore, Blue Ridge Mountains, Cecilia Dahl, Explore Asheville, Go Blue Ridge Card, Kevin McLaughlin, New Spring Capital, ticket packages, tour companies, tour guides, tour tickets, tours, travel destinations, travel sites

Rate Parity – Apples When You Need Oranges

2011-11-05 by Phil Butler

Three card monte and hotel prices

The definitions of hotel room rate parity vary depending on who is doing the defining. The big online booking platforms speak of consistency and fairness, hotels often simply “have to” maintain parity to play in the game, and so on. But, is consistency at the expense of value and clarity worth then high price? These […]

Tags: Charleston hotels, Expedia, hotel rates, hotels, Jean Francois Mourier, JHM Hotels, Patriots Point, rate integrity, rate parity, REVPAR GURU, The Meeting Street Inn

As Travel Costs Go Up, So Shall Profits…

2011-10-31 by Phil Butler

Things are looking up or down.

So far this year, there have to have been 50,000 news reports suggesting profits and growth are headed upward for the travel industry. And on the other hand, many are asking, “How?” Hotels starting to charge for tidbits of service like the airlines, currencies and countries on the brink, and the other side of news suggesting growth is impossible, what are we to believe?

Tags: airline outlook, airlines, COMFCOMF:IND, Expedia, fees, Gordon Ramsay, hotel bookings, hotel foreclosures, hotel outlook, Orbitz, OTA's, World hotels

Connected Spotlight – Mr & Mrs Smith

2011-10-29 by Phil Butler

Good news may not travel as fast as it once did, or either there may just not be so much of it out there. Whichever the case you find, one couple knows how to show off their expertness. Mr & Mrs Smith helps guests and online visitors escape the mediocre. Let us show you how.

Tags: digital hotels, Facebook hotels, Hilton, InterContinental, James Lohan, Marriott, social media, social media engagement, Taj, Tamara Heber-Percy, twitter hotels, UK hotels, UK social

Billions in Airline Fees – No Laughing Matter

2011-10-28 by Phil Butler

Extra baggage, the fees we get charged

An article by Hugo Martin in the Los Angeles Times yesterday reveals still more bad PR and just bad business for airlines. At a time when any industry can well afford negative news, over $1.5 billion in nickel – dime baggage charges and reservation fees makes America’s biggest air carriers seem anything but transparent.

Tags: air carriers, airline earnings, airline fees, American Airlines, baggage, Bureau of Transportation, Delta, DOT, earnings, fees, Hugo Martin, LA Times, Los Angeles Times, Orbitz, US Airways

Hoteliers, Are You Using the Right Channels?

2011-10-26 by Phil Butler

From the Slaley Hall gallery of De Vere

For businesses busying themselves trying to catch the social wave, to engage customers via digital channels, the learning curve can be steep. All along the path to competitive edge in online marketing, the pitfalls of “not knowing” end up costing companies before the online lesson is learned. Nowhere is this more evident than in the hotel industry. Using the wrong communicative channels, or using them in the wrong way, can determine who does and does not survive.

Tags: best hotel, best practices, booking hotels, Booking.com, Calum Russell, channel management, De Vere Hotel Group, De Vere Hotels, digital channels, digital media, Global Hotel Exchange, hotel news, hotel outreach, Magnuson Hotels, Michael McCartan, p3, Rate Tiger, Starwood Hotels, TripAdvisor

The Return of Romania’s King

2011-10-25 by Phil Butler

King Michael

In the news this morning, King Michael I of Romania, the monarch who abdicated his throne back in 1947, is to address Parliament in Bucharest today. In honor of the former king’s 90th birthday, Romania’s Liberal Party invited Michael to speak and celebrate the auspicious occasion there.

Tags: Dacia, Michael I, monarchies, monarchs, Prince Radu, Queen Elizabeth II, Queen Victoria, romania, royal families, Traian Basescu

Zagat: Defining Move of Google’s Travel Strategy

2011-10-21 by Phil Butler

Zagat landing for New York City

The highly anticipated New York City restaurant guides are out now. A story about his by Garth Johnston of the gothamist not only drew my attention, but made me put on my thinking cap too. Google’s movements into travel, the changing framework of online travel, and the real value of credability seem to be boiling to the surface of the online business soup. Zagat, the online restaurant guides slash data company, offers interesting value.

Tags: Android, Droid Razor, Google flights, Google hotel finder, Google Travel, Google Wallet, gothamist, ITA software, Motorola Droid Bionic, Motorola Razor, restaurants, Ronald McDonald, smart phones, TripAdvisor, Zagat

Orbitz Worldwide & Travelport: Ups & Downs

2011-10-21 by Phil Butler

Orbitz and Travelport, playing the shell game.

Travelport and Orbitz are in the positive and negative news again today. Travelport for any number of announcements of business dealings, and Orbitz for a very negative S & P rating they just received. Since it was announced that Travelport needed to restructure its dept, it seems as if neither of these online travel giants can catch a break.

Tags: Blackstone, Blackstone's Stephen A. Schwarzman, Bookings, CNET, credit rating, Evercore, flights, Gavin Baiera, Hilton, hotels, Howard Marks, Institutional Investor, market, Oaktree Capital, OTA's, Reuters, S & P, Standard & Poor's, Stephen Schwarzman, stock market, Wall Street

TravelRent – Underwhelming Russian Socialismness

2011-10-20 by Phil Butler

TravelRent landing - simple elegant, yet missing something

A startup from Russia called TravelRent just launched aiming at the short term private accommodation niche that is so huge in Moscow, St. Petersburg, and elsewhere in the Russian Federation. We took a look at the new site, which ended up being a mix of good and bad features – but at least an improvement over previous Russian websites.

Tags: flights, Jizo, Lada Shcherbakova, Marina Treshchova, Moscow rentals, rentals, RentHome.ru, Russia rentals, Stanislav Frolov, Teamo, travel, Welcome to Russia

Starwood Hotels & Resorts: The Luxury You’d Expect

2011-10-19 by Phil Butler

Luxury Collection Destination Guides

Starwood Hotels’ Luxury Collection Hotels & Resorts has released a limited edition US destination guide published by Assouline. Part of a set of bound books, the luxuriously crafted books show off the Luxury Collection’s most exquisite properties around the world.

Tags: American Airlines, city guides, Expedia, Facebook, Google Travel, Hotel guides, Luxury Collection, Luxury Collection Hotels & Resorts, Luxury Hotels, Orbitz, Sheraton, Social, Starwood, tourism, tourists, travel guides

Social Media: Does Your Hotel Speak It?

2011-10-15 by Phil Butler

Do you speak it MF?

In news from Paris, Concorde Hotels & Resorts has apparently become one of the first hotel chains to really take social media seriously. Beyond the lip service most businesses pay to the social channels, Concorde shows the way to true engagement, or so it appears. Let’s find out about something I call “integrated messaging” – the power of coordinated efforts in social media – or the lack thereof.

Tags: Concorde Hotels & Resorts, Cyril Attias, Editorial, Françoise Houdebine, hotel press, Influence Digitale, KIA, Michelin, Nathan Greenhalgh, social engagement, social media, travel tools

IAVRA: A Slick Way to Skin Villa Travel

2011-10-14 by Phil Butler

IAVRA branded villa pages

This is going to be a rave review about a new platform from the International Association of Villa Rental Agents (IAVRA), just to get you prepared. This new subscriber based database and tool set is a near perfect B2B conduit between travel agents etc. and Villa rental agents across the globe. The service not only makes searching, selecting, and renting villas efficient, but a bit of an aesthetically charged user experience on both ends of the exchange.

Tags: booking, booking innovations, hakia, no commission, Powerset, ReadWriteWeb, search engines, subscriber services, travel search, villa, villa rentals

Russia’s Economic Recuperation: Hotel Industry Spotlight

2011-10-14 by Phil Butler

Ukraine Hotel Moscow

In hotel news from the Russian Federation, hotel values there are expected to rise, as well as in the Commonwealth of Independent States, and the Republic of Georgia, according to several reports. Some estimates suggest the growth rate at up to double that of other countries in Europe.

Tags: East Europe hotels, Euromonitor International, Europe hotels, Hotel Mag, Hotel Magazine, Hotel Ukraina, Hotels 2011, HVS, Jeff Weinstein, Moscow hotels, Russia hotels, Russia tourism, Russia travel, Russian hotels

Russia – EU Tourism Glee: Has the Boat Sailed

2011-10-05 by Phil Butler

Vladimir Putin mashup

Russian Federation Prime Minister Vladimir Putin is all over the news of late. First running for the Presidency again, and today talking about something termed a “Eurasian Union”-or as some proclaim – a soviet bloc party renewed. But, Putin’s ideas could well solve any number of points of pain for his people.

Tags: China Russia union, China travel, EU, EU visas, EurAsian Union, European Union, free visas, Russia, Russia travel, Sochi, travel, USSR, visa, visa rules, Vladimir Putin

Argo Travel Tech Pick: Inhabit Vacations

2011-10-02 by Phil Butler

Rooftop Condo in Barbados

Inhabit Vacations, another little gem of a travel initiative we found, is the subject of today’s featured tech review. Holiday Rentals is a straightforward and refreshing approach to listing and renting vacation spots – that vacation home of your youth.

Tags: home rentals, Inhabit Vacations, New York Times Style, New York Times Travel, NYT's, Rebecca Rosenfelt, Style Magazine, travel startup, travel startups, UrbanDaddy, USA Today Travel, vacation homes vacations, World vacations

Travelport & Orbitz Safe for Now – and Tomorrow?

2011-10-01 by Phil Butler

Jeff Clarke

Everyone associated with Travelport has to have breathed a sigh of relief on the news that Travelport Holdings successfully revamped their debt, extending their PIK until December of 2016. Unanimous support from their lenders now ensures the travel giants ongoing operations.

Tags: Expedia, Facebook, G+, Google, Gordon Wilson, Hilton, Hilton Hotels, InsideTrip, Jeff Clarke, Jetsetter, Offbeat Guides, Orbitz, Oyster, Room 77, Sabre, Travelocity, Travelport Limited, TripAdvisor, Twitter

Orbitz Future Hinges on Travelport Debt

2011-09-23 by Phil Butler

Travelport, will it make 41?

In news from Chicago, the state court of appeals there upheld an earlier decision forcing American Airlines (AMR) to allow Orbitz to sell tickets for its flights. Orbritz, the US’s second largest online ticket seller, has for months been embroiled in dispute with AMR.

Tags: airlines, American Airlines, AMR case, AMR stock, ExpenseAnywhere, Orbitz, Orbitz for Business, Orbitz stock, OTA, stocks, tickets, travel, Travelport

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