In flight news , the Open Allies for Airfare Transparency organization has just released survey results showing the vast majority of online travel agency users want airline fee transparency.
After almost 35 years after the Airline Deregulation Act of 1978, an advisory committee is established to review airline consumer protections, whose rights will be defended by the director of the Consumer Travel Alliance, Charlie Leocha.
An article by Hugo Martin in the Los Angeles Times yesterday reveals still more bad PR and just bad business for airlines. At a time when any industry can well afford negative news, over $1.5 billion in nickel – dime baggage charges and reservation fees makes America’s biggest air carriers seem anything but transparent.
According to a press release from the Air Travel Advisory Bureau, customers of some UK airlines may have been ripped off to the tune of millions of pounds in unreceived refunds, Air Passenger Duty (APD), and canceled airline purchases.