A BBC story the other day has cast a bigger shadow on the world’s most trusted travel review entity, TripAdvisor. The lead in to BBC’s coverage begins with “TripAdvisor has hit back at allegations that it is failing to stop a flood of fake reviews that artificially boost hotel ratings.” Here’s a dissenting view the […]
reviews
A Top Ten of Crete Stays from TripAdvisor
With hundreds of choices as to where to stay on Crete, one of the best ways to choose is to read and compare reviews before booking. Given the swath of worldwide hotels reviewed by TripAdvisor, we thought we’d save readers and potential travelers a bit of time sorting things out for themselves.
TripAdvisor Taps Into Medallia® SaaS
SaaS Customer Service Management (CEM) leader Medallia® has just announced a partnership with TripAdvisor® for making a better engagement via the travel company’s review process.
Localeur – The Latest Shot At Nearby Travel Recommendations
With localized information and services finally coming to the forefront, Austin, Texas gets a brand new travel startup named Localeur that takes aim at Milennial travelers. The local recommendation service is powered by insiders on the ground, according to the news.
Will Expedia’s “Verified” Reviews Fly?
Last week, Danny King over at Travel Weekly hit the nail on the head with his assessment of Expedia’s so called “verified” review system. Expedia Verified Reviews attempts to qualify hotel reviews using “use” of Expedia as a criteria. Having pushed TripAdvisor from the OTA nest on its own, Expedia seems intent on milking the last drop from the user review teat.
Twigmore Puts People First in Travel
A new startup called Twigmore is aimed directly at putting people and their real impressions of “places” in the correct order. Unlike many “geocentric” travel tools, this new entry tries to arrange for local review wisdom for your trip planning. At least this seems like the gist.
Google + and Really Refined Reviews – Coming Soon
The suggested Google Travel entity could be just around the corner. According to the news from Tnooz and Kevin May, Google unceremoniously yanked third party reviews from hotels on Google Maps and Google Places, a move May suggests puts Google’s review credibility down there with TripAdvisor’s. But what if?
Oyster.com Gets $10 million Boost from Travel Channel
The sun must seem a little brighter this week for folks at Oyster.com. In its Series B funding round, Oyster raked in $10 million from the Travel Channel and Bain Capital, a previous investor. The Travel Channel chipped in $7.5 million of the funding, taking with them a minority stake in the hotel-booking website. In […]