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Expedia Accelerator: Step Right Up, You Hotelier Fools

2016-02-23 by Phil Butler

Expedia Accelerate

Yesterday I wrote a short post on LinkedIn “Pulse” with my view on Expedia’s new “Accelerator” marketplace. The experiment where hoteliers get to bid for the hotels’ visibility on the OTA, it resembles a carnival act for me. At least one comment on my LinkedIn, suggesting I was a mean spirited ranter because of my […]

Tags: Expedia, hotel revenue, hotels, IHG, LinkedIn, LinkedIn Pulse, OTA's, RevPAR, World hotels

EU Threatens to Restrict Passport-Free Travel

2016-02-15 by Phil Butler

Migrants arriving in Munich

The European Union is all set to restrict passport-free travel over the imminent refugee crisis. By invoking an emergency rule to impose controls at several borders, EU officials may reverse the decades old expansionist policy for passport free travel across Europe.

Tags: borders, EU borders, migrants, passport, refugees, Syrian refugees, visa-free

Using Big Data for Breakfast

2016-02-10 by Phil Butler

For a few years now digital experts have discussed the importance of “personalization”, the so-called “guest experience.” While the concept is not a new one, like so many marketing or “buzz” terms, the reality of providing real customer value is often lost in the shuffle. Is Big Data really so useful? Can your business leverage […]

Tags: analytics, Big Data, Brian Solis, data, DigitalMeteo, instagram, IoT, weather

Russia Sanctions Radioactive for Russia and Europe Tourism

2016-02-09 by Phil Butler

Empty Madrid Airport via Farzin Montazersadgh and FarzinPhoto

According to news from Interfax, the market for visa services in Russia fell by some 37% in 2015, year on year. With the savage effects of sanctions and the interjection of stricter biometrics regulations for Schengen countries, a domino effect of negative economic volatility has ensued. The telltale fallout of economic warfare sinks in, as EU sanctions become touristic radioactive.

Tags: EU sanctions, sanctions, Trade, trade sanctions, VisaToHome, WIFO, WTO

Montenegro Goes Ahead With Mamula Project

2016-02-08 by Phil Butler

The island Lastavica and the fortress Mamula

In a controversial tourism move, Montenegro has made the decision to go ahead with plans to turn a former Italian fascist prison camp into a luxury resort. The former fortress on Mamula Island in the Bay of Kotor was a World War II concentration camp where dozens of local inmates reportedly died.

Tags: Luxury Resorts, Montenegro, tourist developments

The Uniquely Compelling Appeal of Big Data

2016-02-04 by Phil Butler

Five years ago the world-wide-web was horrified at the concept of usable user data. Today every business from high fashion to the local laundry-mat wants to know how to convert customers via predictive intelligence. Technology is gearing up to meet a Big Data conundrum, as marketers wring their hands awaiting the golden ring that signifies an R-O-I bonanza. But at this stage of trend analysis, most experts agree that the analytics ship has not yet arrived. Here’s a succinct look at where we really are.

Tags: AI, Big Data, data, guest data, hotel analytics, hotel tech, IBM, IBM Watson, McKinsey & Company

On an Island of Hospitality Data: Using Pineapple Search

2015-11-10 by Phil Butler

The landing of Pineapplesearch.com

Over the last dozen years I’ve tested just about every search technology that exists. From back in the so-called “search wars”, to new forms of AI and semantic intelligence, the ultimate goal of any search device is relevance for the user. Today I tested a little hospitality search engine called Pineapple Search.

Tags: B2B search, B2B tech, Big Data, database, hotel search, hotel tools, hsyndicate, search, search engine, Tnooz, travel tech

Key Data Integrations for Hotel Intelligence

2015-10-21 by Phil Butler

Market segment, the new paradigm hotel revenue people seek to optimize and utilize, it can be an elusive beast. Using guest analytics and loyalty data will become more and more useful, but the key segments, and those data sets, will power the coming hotel operations shift toward predictive analytics. Here are some resources that should be […]

Tags: Airbn, analytics, Big Data, BioSeeker Group AB, Canadean Ltd, dotcomhotel, Energy Aspects Ltd., Euromonitor, GBI Research, HVS Library, iCD Research, IDATE, Lato Boutique Hote, Lefteris Karatarakis, marketing, Marketing Corporation, marketresearch.com, Martin Soler, Mintel, onetwotrip, SnapShot GmbH, STR Global, travel analytics

Russia’s Medvedev Cements Crimea Preservatives

2015-10-20 by Phil Butler

Sevastopol (Igor Kuzmin)

In news from Crimea, Russian Prime Minister Dmitry Medvedev has just signed a decree naming more than 220 cultural heritage sites in Crimea. The decree creates a legal framework for setting about preserving, popularizing, and protecting cultural heritage on the Crimea peninsula.

Tags: Crimea, Crimea tourism, Medvedev, Russia, Scythians

Status Update: Predictive Analytics for Hotels

2015-10-12 by Phil Butler

What’s the one question every hotel owner, director, and revenue manager on Earth wants to ask about Big Data and predictive analytics? “Where’s the proof?” This is what’s missing from every conference presentation, and ever marketing pitch for tech tools that will jump start the new business intelligence (BI). For those in need of such […]

Tags: analytics, Big Data, Disney, Forrester, hotels, Hyatt, IBM, Infographic, Marriott, Martin Soler, predictive analytics, SnapShot

Vladivostok and the Russia Far East’s Rising Tide

2015-07-29 by Phil Butler

The new resort has already hired hundreds of employees to greet grand opening guests (VL.RU)

Due to open next month, the first in a series of luxurious casinos inside the Primorye Entertainment Zone in Russia’s Far East is scheduled to open. Russia’s Far East may supplant Macau and Las Vegas as a gambling Mecca.

Tags: casinos, China investments, Macau, Primorsky Krai, Russia, Russia tourism, Vladivostok

Chinese Visits to Russia Grow Geometrically

2015-07-26 by Phil Butler

Chinese tourists

According to the Press Secretary of the Federal Tourism Agency of Russia (Rostourism), Irina Shegolkova there was an increase of 185% of Chinese tourist taking the free visa path in early 2015. The new Russia-China accord also foretells of paradigm shifts in touristic flows and paths in the CIS as well.

Tags: China tourists, Georgia, Russia tourism, tourists, travel, World Cup

A “Story Experience” at Angleterre Hotel

2015-07-07 by Phil Butler

The Deluxe suite at Angleterre Hotel

In a world full of hospitality choices, amid a hotel landscape where everywhere feels like the same place, it is not easy to find a truly unique experience.

Tags: Artist of Russia, Borsalino Restaurant, hotels, Kristin Intress, Nikolai Tsiskaridze, Olga Malik, Russia hotels, Vaganova Academy, Worldhotels

Priceline & Expedia: Fearing Airbnb Like the Klingons

2015-07-06 by Phil Butler

James T. Kirk wearing the Airbnb Star Fleet badge

A story on Skift this morning bears the headline; “Airbnb’s Growth Doesn’t Scare Priceline at All”. A big picture of William Shatner set to duke it out is as funny, given Priceline should be scared, that is. If only Priceline’s Star Fleet had integrated Airbnb!

Tags: AirBnb, Expedia, Morningstar, Mr. Sulu, OTA's, Piper Jaffray, Priceline, Spock, Star Fleet, William Shatner

Cyprus Summer Season Underway and Looking Up

2015-05-23 by Phil Butler

According to the Cyprus Tourism Organisation (CTO) and the Cyprus Hotel Association (CHA), this year’s summer tourism season outlook is very positive. If the island sees unification, investors may seek boom tourism market.

Tags: Amathus Hotel, Cyprus economy, Cyprus travel, Nicos Anastasiades, visit Cyprus

To have, or have not & Russian Tourists in 2015

2015-03-09 by Phil Butler

When Russia’s influence on the Ukraine government of Viktor Yanukovych got challenged by a kind of rampaging western hegemony, all Europe should have studied more closely these relationships. Now, over a year in, the 2015 summer tourist season will probably be a disaster. Regardless of who we lay the blame on for the current west-east detente disaster, […]

Tags: Crete hotels, Cyprus travel, Europe hotels, European commission, Greece tourism, hotel revenue, NATO, rouble, Russia sanctions, sanctions, Ukraine

TripAdvisor Names Best Europe Beaches

2015-03-03 by Phil Butler

Elafonisi courtesy Oltau

Just in time for Spring, TripAdvisor has named the top 25 beaches in Europe for 2015 in the Traveler’s Choice Awards. With Spring having sprung just in the nick of time, what better information do those with cabin fever over the winter need? Here’s a look at some fantastic beaches to start warming up at […]

Tags: 2015 Vacations, Balearic Islands, crete, Europe Beaches, Falasarna, France Beaches, Isola dei Conigli, Italy beaches, Iztuzu Beach, Lampedusa, Turkey, Woolacombe Bay Hotel

TripAdvisor powers up with ZeTrip and Rove

2015-02-03 by Phil Butler

Rove APP

TripAdvisor has announced the acquisition of tech startup ZeTrip, and travel journal app Rove. Apparently, the semi-stagnant market for high tech travel tools, has been rekindled.

Tags: acquisitions, Rove, startups, TripAdvisor

Is ride sharing a green Lyft or an Uber hype idea?

2015-02-01 by Phil Butler

Uber Lyft ride

Two cutting edge transportation startups, Lyft and Uber, they’ve done a good job of marketing anything and everything that could help them convert. Long billed as green friendly ride share services, the two have pledge in the past to help reduce the number of cars on the road.

Tags: car pooling, Lyft, ride share, taxis, tourist transport, travel startups, Uber, UberPool

Europe Tourism Recovery Goes Into Shock

2015-01-23 by Phil Butler

A deserted restaurant along Rue Boucherie Brussels - Courtesy Suvodeb Banerjee

If foreign relations and anti-terror tactics across Europe get any worse, tourism dependent businesses already hit by west versus Russia tensions could finally go belly up. All across the EU soldiers and other security personnel are fanning out in a frantic hunt for suspected radicals. However real or perceived Jihadists or other extremists may be, the danger posed to Europe’s economy. That “recovery” Europe was promised, it’s clear it’s not happening now.

Tags: Brussels, EU Travel, Europe travel, Paris, Russia sanctions

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