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SnapShot GmbH

On the Coveted Loyal Guest: Hospitality’s Holy Grail

2017-01-29 by Phil Butler

Guest satisfaction

For some hoteliers loyalty programs have been a secondary consideration in the trend toward mobile tech, but in reality, the game is the same as always. The loyalty program is in a metamorphosis.

Tags: AccorHotels, AirBnb, Eleonora Francioni, GuestDriven, Hilton HHonors, hotel, hotel rewards, IHG Club Rewards, loyalty rewards, M Beta at Charlotte, Porter & Sail, SnapShot GmbH, Sojern, Tomasz Janczak, VOILÀ Hotel Rewards

Balancing In Between a Rigid and Adaptive Hotel Business Model

2016-06-02 by Phil Butler

The advent of new technologies has brought about a great deal of change for hospitality businesses. The trend has opened up amazing possibilities, while at the same time causing great apprehension.

Tags: analytics, DotcomHotels, Dr. Graham Miller, EVENT Hotels, hotel analytics, hotel business, Janel Clark, Michael Bauer, Plateno Group, SnapShot GmbH, Stewart Campbell, sustainable hotels, Tom Magnuson, Tomasz Janczak

Searching for Hospitality’s “Holy Grail” – Sustainability

2016-05-14 by Phil Butler

Holy Grail

We hear so much about how tourism, hospitality, and especially hotels will ride the wave of Big Data into a revenue sunset. But underneath the hyperbole, there is a certain reality, the realization that sustainable businesses simply must emerge. It is also true that companies that provide the most stunning technological advancements in this field, cannot thrive unless their clients do.

Tags: David Turnbull, DotcomHotels, Ecole Hoteliere de Lausanne, ESSEC Business School, hotel analytics, hotel operations, hotelier, hotels, Janel Clark, Plateno Group, SnapShot, SnapShot GmbH, Tomasz Janczak

SnapShot GmbH and University of Surrey Team Up

2016-04-20 by Aleksandr Shatskih

Next month, analytics startup SnapShot GmbH will team up with the University of Surrey School of Hospitality and Tourism Management, to provide a 2 day course on hotel revenue management. According to the news, the new offering will focus on pricing, marketing and distribution for hotel businesses.

Tags: analytics, hospitality management, hotel tech, Professor Graham Miller, SnapShot, SnapShot GmbH, tech, University of Surrey

Snapshot Reveals Its Flagship Analytics Product At ITB

2016-03-01 by Aleksandr Shatskih

SnapShot logo

SnapShot Analytics, a new, essential tool for any hotel management team, will be presented to the public at ITB Berlin, the global travel industry’s leading trade show.

Tags: ITB, ITB Berlin, SnapShot, SnapShot Analytics, SnapShot GmbH

Former Google Exec Dr. Stefan Tweraser Named SnapShot GmbH CEO

2016-01-19 by Aleksandr Shatskih

Hotel tech startup, SnapShot GmbH has announce the selection of former Google Germany director, Dr. Stefan Tweraser as the Austrian company’s CEO. Borrowing from the talents of this technology company manager, SnapShot hopes to fast forward development of a much anticipated new produce, as well as building a powerful business presence in the space.

Tags: analytics, Google, Google Germany, SnapShot GmbH, Stefan Tweraser

Key Data Integrations for Hotel Intelligence

2015-10-21 by Phil Butler

Market segment, the new paradigm hotel revenue people seek to optimize and utilize, it can be an elusive beast. Using guest analytics and loyalty data will become more and more useful, but the key segments, and those data sets, will power the coming hotel operations shift toward predictive analytics. Here are some resources that should be […]

Tags: Airbn, analytics, Big Data, BioSeeker Group AB, Canadean Ltd, dotcomhotel, Energy Aspects Ltd., Euromonitor, GBI Research, HVS Library, iCD Research, IDATE, Lato Boutique Hote, Lefteris Karatarakis, marketing, Marketing Corporation, marketresearch.com, Martin Soler, Mintel, onetwotrip, SnapShot GmbH, STR Global, travel analytics

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Why We Embrace AI

At Argophilia, we believe in using every tool at our disposal to bring you the stories that matter. You may notice a certain precision in our data analysis, a specific flair in our visuals, or a rapid turnaround on complex topics. That is no accident—it is the result of our rampant use of artificial intelligence.

We use Gemini to help synthesize data, structure our reporting, and ensure our news remains as sharp as the reality we cover. When it comes to our imagery, we rely on the creative power of Midjourney and NightCafe, unless otherwise noted in our editorial credits.

We are not apologetic for this. In a fast-moving world, these tools allow us to focus on what really counts: investigating the issues, giving a voice to the marginalized, and maintaining the journalistic integrity you expect from us. We see AI not as a replacement for human judgment, but as an engine that amplifies our ability to inform, analyze, and tell the truth about our island and beyond.

We are writers and journalists first—but we are proud to be tech-enabled ones, too.

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Stories of Interest

Scarlet Lady

Scarlet Lady Returns to Crete After Earlier Diversion from Türkiye

2026-07-10 By Kostas Raptis

The Scarlet Lady made an unscheduled call at Souda after itinerary changes, returning to Crete days after Türkiye barred the LGBTQ+-chartered cruise from its planned ports.

Heraklion Union Demands Labor Inspections After Teen Worker Assaulted by Hotel Manager AI illustration.

Heraklion Union Demands Labor Inspections After 16-Year-Old Employee Assaulted in Hersonissos

2026-07-10 By Iorgos Pappas

The Heraklion Hotel Workers’ Union issued a fierce condemnation of the 61-year-old hotel manager arrested for assaulting a 16-year-old employee in Hersonissos.

Chania Safe Business

Chania Police and Business Leaders Join Forces Against Cyber Fraud and Illegal Street Trade

2026-07-10 By Kostas Raptis

Business leaders and police in Chania discussed tackling illegal street trading, cyber fraud, and public safety while proposing a new initiative to protect local businesses and visitors.

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Five Years On, Arkalochori Earthquake Survivors Still Await Recovery

2026-07-10 By Victoria Udrea

Five years after the Arkalochori earthquake, a new study reveals deep frustration over slow recovery, damaged homes, and declining public trust as communities continue rebuilding.

Heraklion Airport departures

Welcome to Heraklion Airport, Where Your Vacation Ends with a Queue

2026-07-09 By Kostas Raptis

Thousands of tourists are currently enjoying the ‘authentic’ Heraklion airport experience, which includes sweating on the pavement and fighting for elbow room inside the terminal.

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