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IBM Watson

Study Shows Travelers Want Travel Assistance from AI Chatbots

2018-11-30 by Argophilia Travel News

Over 75% of Americans surveyes by AI producer Humley, say they rely heavily on chatbots to imrprove the quality of their travel expereinces.

Tags: AI, chatbots, Expedia, hospitality tech, Humley, Humlley, IBM Watson, Kayak, travel assistants, travel tech, virtual assistant

The Uniquely Compelling Appeal of Big Data

2016-02-04 by Phil Butler

Five years ago the world-wide-web was horrified at the concept of usable user data. Today every business from high fashion to the local laundry-mat wants to know how to convert customers via predictive intelligence. Technology is gearing up to meet a Big Data conundrum, as marketers wring their hands awaiting the golden ring that signifies an R-O-I bonanza. But at this stage of trend analysis, most experts agree that the analytics ship has not yet arrived. Here’s a succinct look at where we really are.

Tags: AI, Big Data, data, guest data, hotel analytics, hotel tech, IBM, IBM Watson, McKinsey & Company




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