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McKinsey & Company

Why “NOT” to Believe Dreamy COVID-19 Recovery Predictions

2020-03-26 by Phil Butler

Tacoma COVID-19

The COVID-19 situation where travel and hospitality are concern, is largely understated by most experts who project a mid-term leveling out.

Tags: Asia Pacific, Coronavirus, COVID-19, Donald Trump, Double Check, Europe hotels, Greece hotels, hotel revenue, Le Bijou, London, london hotels, Madeleine Hübner, McKinsey & Company, RevPAR, STR, US hotels, World hotels, WTTC

The Uniquely Compelling Appeal of Big Data

2016-02-04 by Phil Butler

Five years ago the world-wide-web was horrified at the concept of usable user data. Today every business from high fashion to the local laundry-mat wants to know how to convert customers via predictive intelligence. Technology is gearing up to meet a Big Data conundrum, as marketers wring their hands awaiting the golden ring that signifies an R-O-I bonanza. But at this stage of trend analysis, most experts agree that the analytics ship has not yet arrived. Here’s a succinct look at where we really are.

Tags: AI, Big Data, data, guest data, hotel analytics, hotel tech, IBM, IBM Watson, McKinsey & Company

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Featured Stories

Alikarnassos Bridge damage

Heraklion’s Alikarnassos Bridge Repairs on Pause. Again.

German tour operators say Greece is getting too expensive.

German Tour Operators Say Greece Is Getting Too Expensive for Holidays

Knossos autumn

Crete Nears Seven Million Visitors

heating oil illustration

Low Demand for Heating Oil in Heraklion Despite Subsidy Launch

flu vaccines

Flu Season Hits Crete — Should You Get Vaccinated?

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Your go-to guide for foraging cretan horta

Stories of Interest

Alikarnassos Bridge damage

Heraklion’s Alikarnassos Bridge Repairs on Pause. Again.

2025-11-12 By Kostas Raptis

Heraklion’s Alikarnassos bridge remains in limbo as the €10 million project awaits a green light from the bureaucracy.

Koomara berries

A Stop for a Few Wild Koomara Berries

2025-11-12 By Mihaela Lica Butler

Found across Crete’s hillsides, the evergreen Koomaria tree bursts with red fruit and white blossoms each autumn, offering beauty, flavor, and surprising health benefits.

Emerald Azzurra

Chania Welcomes 400,000 Cruise Passengers — and Counting

2025-11-12 By Manuel Santos

Nearly 400,000 cruise visitors reached Chania this year, but with port upgrades still pending, Souda’s infrastructure is sailing close to overload.

Cretan Umbrellas

The Secret Life of Cretan Umbrellas

2025-11-12 By Mihaela Lica Butler

In Crete, umbrellas have a life of their own. They vanish, wander, and return only when the sun is out. Here’s what really happens to them.

Cretan mountain tea Malotira AI illustration

Why Cretan Mountain Tea Feels Like Home

2025-11-11 By Mihaela Lica Butler

Cretan Mountain Tea, or Malotira, is a herbal treasure brewed for centuries in Crete’s highlands.

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