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McKinsey & Company

Why “NOT” to Believe Dreamy COVID-19 Recovery Predictions

2020-03-26 by Phil Butler

Tacoma COVID-19

The COVID-19 situation where travel and hospitality are concern, is largely understated by most experts who project a mid-term leveling out.

Tags: Asia Pacific, Coronavirus, COVID-19, Donald Trump, Double Check, Europe hotels, Greece hotels, hotel revenue, Le Bijou, London, london hotels, Madeleine Hübner, McKinsey & Company, RevPAR, STR, US hotels, World hotels, WTTC

The Uniquely Compelling Appeal of Big Data

2016-02-04 by Phil Butler

Five years ago the world-wide-web was horrified at the concept of usable user data. Today every business from high fashion to the local laundry-mat wants to know how to convert customers via predictive intelligence. Technology is gearing up to meet a Big Data conundrum, as marketers wring their hands awaiting the golden ring that signifies an R-O-I bonanza. But at this stage of trend analysis, most experts agree that the analytics ship has not yet arrived. Here’s a succinct look at where we really are.

Tags: AI, Big Data, data, guest data, hotel analytics, hotel tech, IBM, IBM Watson, McKinsey & Company

Featured Stories

Uncontrolled Tourism

Europe Rallies Against Uncontrolled Tourism

olive oil producers

Cretan Olive Oil Producers Grapple with Bureaucracy as Harvest Remains Unsold

family-friendly attractions in Heraklion, Dinosauria Park

Top 10 Family-Friendly Attractions in Heraklion

Port of Heraklion Venetian Port

NeaKriti Exclusive: Heraklion’s Venetian Port Crumbles

unpaid hours AI illustration

Digital Work Cards Espose Unpaid Hours and Labor Violations in Cretan Hotels

How Public Relations in Hospitality Adapts to AI Technology banner

Your go-to guide for foraging cretan horta

Stories of Interest

Aposelemis Dam water crisis

The Water Stops Flowing at Aposelemis Dam

2025-06-10 By Manuel Santos

The Aposelemis Dam water crisis has disrupted the water supply to Heraklion, Hersonissos, and Agios Nikolaos.

airport cockroaches

Cockroaches Cause Chaos at Heraklion Airport

2025-06-10 By Manuel Santos

Heraklion’s Nikos Kazantzakis airport sees cockroaches crawling out during peak tourist season, causing upset among travelers and raising questions about hygiene and health standards.

Kastelli International Airport

Kastelli International Airport: The Concrete Monster Set to Change Crete

2025-06-10 By Mihaela Lica Butler

Kastelli International Airport, opening in February 2027 near Heraklion, Crete, is set to replace the outdated Nikos Kazantzakis Airport.

underground garbage bins

Heraklion Installs 40 Underground Garbage Bins Across 24 Sites

2025-06-07 By Iorgos Pappas

Heraklion, led by Mayor Alexis Kalokairinos, deployed over 40 underground garbage bins.

Arctic Adventures

Arctic Adventures Iceland South Coast Tour Wins 2025 Viator Experience Award

2025-06-06 By Manuel Santos

Arctic Adventures’ Iceland, South Coast Full-Day Small-Group Tour from Reykjavik, operated by Your Day Tours, wins top honors in the 2025 Viator Experience Awards.

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