COVID-19 has shaken the world. It’s just too bad that the Air Transport Association (IATA) and other leadership were not more proactive.
It’s no secret mobile adaptations for business and pleasure are gaining more and more momentum. Now news from SITA, via their Airport IT Trends Survey, tells of airports turning to intelligent tech, mobile apps, social media, and especially geo-location apps to improve passenger experiences.
After almost 35 years after the Airline Deregulation Act of 1978, an advisory committee is established to review airline consumer protections, whose rights will be defended by the director of the Consumer Travel Alliance, Charlie Leocha.