The COVID-19 pandemic has not changed everything. Hospitality will always be about people, and experiences. The front desk must stay.
Deloitte
Resilient Business Ecosystems: The Only Vaccine for Travel & Hospitality
The only way to weather the COVID-19 storm is to be lean, efficient, and flexible in the short and long term.
Deloitte Tags Guy Langford as Leader of US Travel, Hospitality & Leisure Practice
Guy Langford succeeds Adam Weissenberg as Vice-Chairman of Deloitte, according to a press release by the firm today. Deloitte LLP, and leader of the Travel, Hospitality & Leisure in the US, serves about 80 percent of all Fortune 500 travel.
OTAs and the Offer Hotels Can’t Refuse
An article by Hotel News Now Editorial Director Jeff Higley last Thursday may just be the bugle call for a coming battle between OTAs and their benefactors, hoteliers. Higley’s report from the 23rd Deloitte European Hotel Investment Conference shined a bright light on growing friction between third party distribution agents, and the service providers they are supposed to help.