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Deloitte

How Too Much Reliance On Technology Can Ruin Hospitality for Good

2021-07-18 by Phil Butler

Porto Bay Rio

The COVID-19 pandemic has not changed everything. Hospitality will always be about people, and experiences. The front desk must stay.

Tags: American Hotel & Lodging Association, Binu Mathews, Chip Rogers, concierge, Deloitte, desk clerk, front desk, guest preferences, hospitality trends, HospitalityNet, hotel marketing, hotel tech, Hotrec, IDS Next, Magnani Caruso Dutton, marketing, OpenKey, tech, Vikram Oberoi

Resilient Business Ecosystems: The Only Vaccine for Travel & Hospitality

2020-08-24 by Phil Butler

COVID alternative

The only way to weather the COVID-19 storm is to be lean, efficient, and flexible in the short and long term.

Tags: COVID-19, Deloitte, Doug Satzman, Greece COVID, Greek hotels, hotel business, hotels, investing, lean business, Liberty International Airport, Magnuson Hotels, pandemic economics, RevitUP, RevPAR, ROAS, Sevi Boutique Hotel, Tom Magnuson, XpresCheck, XpresSpa Group

Deloitte Tags Guy Langford as Leader of US Travel, Hospitality & Leisure Practice

2014-05-12 by Aleksandr Shatskih

Guy Langford

Guy Langford succeeds Adam Weissenberg as Vice-Chairman of Deloitte, according to a press release by the firm today. Deloitte LLP, and leader of the Travel, Hospitality & Leisure in the US, serves about 80 percent of all Fortune 500 travel.

Tags: business travel, Deloitte, Fortune travel, people moves

OTAs and the Offer Hotels Can’t Refuse

2011-11-21 by Aleksandr Shatskih

Mobster

An article by Hotel News Now Editorial Director Jeff Higley last Thursday may just be the bugle call for a coming battle between OTAs and their benefactors, hoteliers. Higley’s report from the 23rd Deloitte European Hotel Investment Conference shined a bright light on growing friction between third party distribution agents, and the service providers they are supposed to help.

Tags: billboard effect, booking commissions, commissions, Deloitte, Deloitte European Hotel Investment Conference, Expedia, high commissions, Hotel News Now, IHG, Jeff Higley, OTA commissions, paying commissions, Richard Solomons

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Stories of Interest

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The Vanishing Paradises of Crete

2025-07-09 By Phil Butler

How Five-Star Hotels Are Bulldozing the Soul of the Island Not all at once, but one vanishing cove, one flattened grove, one razed tamarisk at a time. And it is happening quietly—beneath the slogans of “development,” the smiling renderings of “eco-resorts,” and the official seals of approval from regional environmental committees. Two more blows were […]

Phaistos summer cultural events

Phaistos Summer Cultural Events 2025 Program, Dates, and Highlights

2025-07-09 By Manuel Santos

Discover the 2025 summer cultural events in the Municipality of Phaistos. Find out when, where and what’s happening in this summer celebration featuring theater, music, and tradition for all ages.

Uncovering Ancient Crete at the Archaeological Site of Lyktos

Archaeological Site of Lyktos: Ancient Cemetery Yields Rare Finds and Secrets of Early Crete (Photos)

2025-07-09 By Manuel Santos

The Archaeological site of Lyktos in Crete has revealed groundbreaking discoveries at a rare Archaic-era cemetery, dating to the 7th and 6th centuries BC.

Chania Open Mall announcement

Chania Open Mall to Transform Historic City Center

2025-07-09 By Iorgos Pappas

Chania Open Mall promises to revamp the historic center of Chania with upgraded aesthetics, unified branding and smart technology.

Kissamos Festival of Taste and Art AI illustration

Kissamos Festival of Taste and Art Runs From August 16 to 24

2025-07-09 By Iorgos Pappas

The Kissamos Festival of Taste and Art returns August 16-24, 2025, on the seaside road west of the Municipal Stadium.

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