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Deloitte

How Too Much Reliance On Technology Can Ruin Hospitality for Good

2021-07-18 by Phil Butler

Porto Bay Rio

The COVID-19 pandemic has not changed everything. Hospitality will always be about people, and experiences. The front desk must stay.

Tags: American Hotel & Lodging Association, Binu Mathews, Chip Rogers, concierge, Deloitte, desk clerk, front desk, guest preferences, hospitality trends, HospitalityNet, hotel marketing, hotel tech, Hotrec, IDS Next, Magnani Caruso Dutton, marketing, OpenKey, tech, Vikram Oberoi

Resilient Business Ecosystems: The Only Vaccine for Travel & Hospitality

2020-08-24 by Phil Butler

COVID alternative

The only way to weather the COVID-19 storm is to be lean, efficient, and flexible in the short and long term.

Tags: COVID-19, Deloitte, Doug Satzman, Greece COVID, Greek hotels, hotel business, hotels, investing, lean business, Liberty International Airport, Magnuson Hotels, pandemic economics, RevitUP, RevPAR, ROAS, Sevi Boutique Hotel, Tom Magnuson, XpresCheck, XpresSpa Group

Deloitte Tags Guy Langford as Leader of US Travel, Hospitality & Leisure Practice

2014-05-12 by Aleksandr Shatskih

Guy Langford

Guy Langford succeeds Adam Weissenberg as Vice-Chairman of Deloitte, according to a press release by the firm today. Deloitte LLP, and leader of the Travel, Hospitality & Leisure in the US, serves about 80 percent of all Fortune 500 travel.

Tags: business travel, Deloitte, Fortune travel, people moves

OTAs and the Offer Hotels Can’t Refuse

2011-11-21 by Aleksandr Shatskih

Mobster

An article by Hotel News Now Editorial Director Jeff Higley last Thursday may just be the bugle call for a coming battle between OTAs and their benefactors, hoteliers. Higley’s report from the 23rd Deloitte European Hotel Investment Conference shined a bright light on growing friction between third party distribution agents, and the service providers they are supposed to help.

Tags: billboard effect, booking commissions, commissions, Deloitte, Deloitte European Hotel Investment Conference, Expedia, high commissions, Hotel News Now, IHG, Jeff Higley, OTA commissions, paying commissions, Richard Solomons

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Featured Stories

Phil Butler Crete

Phil Butler, Writer, Researcher and Cretan at Heart, Dies at 71

heraklion airport land development study

Heraklion Airport Site Is Headed for a Planning Study, but the Big Decision Comes Later

AI Everywhere

AI Everywhere: Hospitality’s Latest Campfire Sing-Along

Parthenon marbles

Mitsotakis Rejects Bayeux Tapestry Loan Model for Parthenon Marbles, Demands Permanent Reunification

Heraklion cruise future AI illustration

New Kastelli Airport Could Open Home Port Era for Heraklion’s Cruise Future

Why We Embrace AI

At Argophilia, we believe in using every tool at our disposal to bring you the stories that matter. You may notice a certain precision in our data analysis, a specific flair in our visuals, or a rapid turnaround on complex topics. That is no accident—it is the result of our rampant use of artificial intelligence.

We use Gemini to help synthesize data, structure our reporting, and ensure our news remains as sharp as the reality we cover. When it comes to our imagery, we rely on the creative power of Midjourney and NightCafe, unless otherwise noted in our editorial credits.

We are not apologetic for this. In a fast-moving world, these tools allow us to focus on what really counts: investigating the issues, giving a voice to the marginalized, and maintaining the journalistic integrity you expect from us. We see AI not as a replacement for human judgment, but as an engine that amplifies our ability to inform, analyze, and tell the truth about our island and beyond.

We are writers and journalists first—but we are proud to be tech-enabled ones, too.

How Public Relations in Hospitality Adapts to AI Technology banner

Your go-to guide for foraging cretan horta

Stories of Interest

Cretan raisins unsold

Crete Has More Raisins This Year, But Hundreds of Tonnes Are Sitting Unsold

2026-09-27 By Manuel Santos

Surging production and cheap imports leave Cretan raisins stranded in warehouses as ELGA assesses severe storm damage to local vineyards.

Skouloudis warehouses Heraklion Moires protest

Residents Block Heraklion-Moires Road Over Proposed Migrant Facility at Skouloudis Warehouses

2026-09-27 By Iorgos Pappas

Residents stage a road blockade near Athanatoi opposing the proposed temporary migrant reception structure at the Skouloudis warehouses.

AI illustration Heraklion student bus pass

Heraklion Proposes €19 Monthly Bus Passes for Students

2026-09-27 By Kostas Raptis

Heraklion proposes cutting monthly student bus passes from €45 to €19, with 12,500 passes to be subsidized if the City Council approves.

minor British tourist alcohol poisoning AI illustration

British Parents Arrested After Minor’s Alcohol Intoxication in Rethymno

2026-09-27 By Manuel Santos

A 17-year-old British tourist was hospitalized for heavy drinking in Rethymno, leading to the immediate arrest of her parents under Greek law.

heraklion airport land development study

Heraklion Airport Site Is Headed for a Planning Study, but the Big Decision Comes Later

2026-09-27 By Mihaela Lica Butler

The National Development Fund launches a study to explore development options for the 2,000-stremma Nikos Kazantzakis airport site in Heraklion.

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