In airline news, Australia’s Civil Aviation Safety Authorities (CASA) grounded Tiger Airways Australia because of what the authority called an “imminent risk” to air safety. Understandably, the industry there is in a degree of chaos now as the popular budget carrier serves tens of thousands of customers.
The war between online travel companies and airlines is heating up. Expedia counters American Airline’s move to dump Orbitz, as Delta begins its abandonment of smaller OTA’s. Can online travel giants win out over the service providers they actually depend on? Much depends on the customer in the end.