An article by Hugo Martin in the Los Angeles Times yesterday reveals still more bad PR and just bad business for airlines. At a time when any industry can well afford negative news, over $1.5 billion in nickel – dime baggage charges and reservation fees makes America’s biggest air carriers seem anything but transparent.
Delta
Online Travel Aerial Warfare Update: American Sues Sabre
The online airfare wars escalate as American files suit against Sabre in an attempt to force American’s “direct connect” initiative. With battle lines clearly drawn, can American Airlines win the real or PR war where going back to a closed system is concerned? Not likely, but the story is never the less interesting. Who will take American’s side is the burning question of the day?