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Lennert De Jong

Some “Get Real” Hospitality Insights for Hotels Post-COVID

2020-09-19 by Phil Butler

remote business

Netherlands hotel innovators citizenM comes out with a subscription business plan that could drive profits. But is loyalty only about stable revenue?

Tags: citizenM, Claudia Scharf, COVID-19, hotel management, hotel programs, Lennert De Jong, Loyalty Prime, loyalty programs, Michael Levie, subscription based business, subscription travel

Solving the Big Data Analytics Riddle for Hotels

2015-08-24 by Aleksandr Shatskih

Hotels and other hospitality oriented businesses have received the message, big data analytics can solve for major business challenges from price optimization, to predicting touristic flows. However compelling this new realm may be for current and future operations though, not all big data solutions add the same value.

Tags: Big Data, citizenM, Eye for Travel, IBM, IBV, Lennert De Jong, Max Starkov, SnapShot Travel

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Featured Stories

do snails feel pain

Do Snails Feel Pain? What Science Says — and What It Means for Tradition and Taste

The Knossos Christmas Tree

Crete’s Priorities Problem: When Symbols Replace Stewardship

Cretan village mountain communities

Crete’s Tourism Boom Is Not Reaching the Mountains

Echoes of Blue

Echoes of Blue — A Love Letter to the Cretan Coastline

Cretan Christmas decorations

How Cretans Decorate Their Homes for Christmas

How Public Relations in Hospitality Adapts to AI Technology banner

Your go-to guide for foraging cretan horta

Stories of Interest

Crete culture

Crete Plans €2 Million in Culture and Sports as Infrastructure Falls Behind

2025-12-29 By Manuel Santos

Crete announces a €2.06 million cultural and sports programme for 2026, even as water shortages, infrastructure strain, and airport delays raise hard questions.

Crete water crisis hotel Plaka

When the Water Runs Out, the Illusion Runs With It

2025-12-29 By Manuel Santos

An official document confirms what many feared: water and sewage capacity in Crete cannot support new large hotel developments.

Crete New Year's Dive

Why Cretans Start the Year in the Sea

2025-12-28 By Manuel Santos

Why Cretans welcome the New Year in the sea. A look at the New Year’s Dive tradition in Crete, where it happens, and how to take part safely.

Vasilopita Event Heraklion January 4 2026

A Vasilopita with a Sacred Purpose Near Heraklion

2025-12-27 By Iorgos Pappas

A charitable Vasilopita event will take place on January 4, 2026, near Heraklion, supporting the completion of the Church of Saints Parthenios and Evmenios.

Rethymno farmers protest humanity

Rethymno Farmers Turn Protest Into a Community Table

2025-12-27 By Victoria Udrea

Livestock farmers in Rethymno staged a symbolic protest by boiling and sharing meat with citizens, and donating over one ton of meat to local soup kitchens.

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