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Featured

Using Big Data for Breakfast

Phil Butler

For a few years now digital experts have discussed the importance of “personalization”, the so-called “guest experience.” While the concept is not a new one, like so many marketing or “buzz” terms, the reality of providing real customer value is often lost in the shuffle. Is Big Data really so useful? Can your business leverage […]

9 years ago

Russia Sanctions Radioactive for Russia and Europe Tourism

Phil Butler

According to news from Interfax, the market for visa services in Russia fell by some 37% in 2015, year on year. With the savage effects of sanctions and the interjection of stricter biometrics regulations for Schengen countries, a domino effect of negative economic volatility has ensued. The telltale fallout of economic warfare sinks in, as EU sanctions become touristic radioactive.

9 years ago

The Uniquely Compelling Appeal of Big Data

Phil Butler

Five years ago the world-wide-web was horrified at the concept of usable user data. Today every business from high fashion to the local laundry-mat wants to know how to convert customers via predictive intelligence. Technology is gearing up to meet a Big Data conundrum, as marketers wring their hands awaiting the golden ring that signifies an R-O-I bonanza. But at this stage of trend analysis, most experts agree that the analytics ship has not yet arrived. Here’s a succinct look at where we really are.

9 years ago

To Russia With Love on Valentine’s Day

Aleksandr Shatskih

If the cliche romantic destinations have left you bored to tears the last few years, here’s some suggestions for spending Valentine’s Day 2016 with some real sex appeal. Travel like Bond, James Bond in From Russia With Love, only in the opposite direction. Here’s a brief selections of upcoming deals on the most romantic day of the year.

9 years ago

Busójárás in Mohács: You Don’t Want to Miss This!

Aleksandr Shatskih

Busójárás in Mohács is an UNESCO Intangible Cultural Heritage of Humanity listed celebration, which takes place every February, featuring unique traditions.

9 years ago

Former Google Exec Dr. Stefan Tweraser Named SnapShot GmbH CEO

Aleksandr Shatskih

Hotel tech startup, SnapShot GmbH has announce the selection of former Google Germany director, Dr. Stefan Tweraser as the Austrian company’s CEO. Borrowing from the talents of this technology company manager, SnapShot hopes to fast forward development of a much anticipated new produce, as well as building a powerful business presence in the space.

9 years ago

On an Island of Hospitality Data: Using Pineapple Search

Phil Butler

Over the last dozen years I’ve tested just about every search technology that exists. From back in the so-called “search wars”, to new forms of AI and semantic intelligence, the ultimate goal of any search device is relevance for the user. Today I tested a little hospitality search engine called Pineapple Search.

10 years ago

HomeAway: The Latest Acquisitioin in Expedia Buying Spree

Aleksandr Shatskih

News from Expedia tells of the OTA’s coming purchase of holiday rental firm HomeAway. In a deal estimated at $3.9 billion, the Texas based startup could punch a hole in the alternative accommodations space for the famous brand.

10 years ago

Key Data Integrations for Hotel Intelligence

Phil Butler

Market segment, the new paradigm hotel revenue people seek to optimize and utilize, it can be an elusive beast. Using guest analytics and loyalty data will become more and more useful, but the key segments, and those data sets, will power the coming hotel operations shift toward predictive analytics. Here are some resources that should be […]

10 years ago

Another Collection of European Hotel Gems

Aleksandr Shatskih

Autumn is a special time of the year anywhere, but certainly in Europe. In the heart of the “old continent” hundreds of quaint, charming and often inspiring hotels stays await. Here’s a small selection of places our staff has either stayed or heard of via word of mouth. From Austria to Romania, this time of […]

10 years ago

Status Update: Predictive Analytics for Hotels

Phil Butler

What’s the one question every hotel owner, director, and revenue manager on Earth wants to ask about Big Data and predictive analytics? “Where’s the proof?” This is what’s missing from every conference presentation, and ever marketing pitch for tech tools that will jump start the new business intelligence (BI). For those in need of such […]

10 years ago

Coming to Moscow: The Hospitality E-Commerce and Revenue Management Conference

Aleksandr Shatskih

Coming up in Moscow, the first ever Hospitality E-Commerce and Revenue Management Conference from dotcomhotel takes place October 6th & 7th at the Courtyard Moscow Paveletskaya Hotel.

10 years ago

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Featured Stories

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Stories of Interest

Crete accessibility

A New Chapter for Accessible Tourism in Crete

2025-12-03 By Victoria Udrea

“Crete for All” transforms hospitality through hands-on accessibility training for 500 workers. A gentle shift with real impact.

BOAK VOAK

Crete’s VOAK (BOAK) Highway Project Stalls Again

2025-12-03 By Iorgos Pappas

Concerns grow over VOAK (BOAK) delays and mounting costs. Heraklion’s Chamber urges transparency and faster progress on Crete’s key road.

Minoan Archanes wall

Archanes Reveals a Minoan Engineering Twist

2025-12-03 By Mihaela Lica Butler

A mysterious double wall at Archanes turns out to be a Minoan safety innovation. Excavations reveal a brilliant ancient solution

Heraklion producers strike

A Rare Pause for Crete’s Markets

2025-12-03 By Arthur Butler

Crete’s street markets close for a national strike as producers protest new rules. What tourists should know and how it affects travel plans.

Sweetwater Beach

Sfakia’s Black Limnóna’s Port Finally Moves an Inch

2025-12-02 By Ion Bogdan V.

Crete celebrates a port study that took 4.5 years and 42 approvals. Actual construction? Still a dream. Argophilia tells the truth.

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