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Choice

Roomkey: On the Verge of Success & Failure At Once

2012-02-24 by Phil Butler

Roomkey edging towards forcing their hand

Roomkey. If there were ever a more appropriate name for a hotel booking channel, a more symbolically significant potential for branding, that would have to be perfection. Roomkey.com actually does have that possibility. But, like all great ideas and initiatives, the big time hoteliers’ 3rd interjection of intelligent engagement, has it’s problems too. There’s room for lots of niche products in travel, but is Roomkey an escape hatch or a marketing channel? And if exit marketing is introduced, even niche traffic and conversions could be scared away.

Tags: Choice, Hilton, Hyatt, IHG, John Davis, Marriott, Nileguide




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