With the Summer travel season underway full tilt, major airlines engage customers via social media channels. Planning a trip or vacation has never been easier, or more socially connected than this year. ExactTarget helps put companies and customers in the digital conversation – better communication, means better customer retention, according to anyone’s news.
Kazakhstan air carrier Air Astana extends its routes and online reach to include more of Eastern Europe and Central Asia. New routes to the Russian Federation, Uzbekistan, and Tajikistan round out an overall growth spurt for the award winning carrier. In other news, a deal with HRS.com and 3 other regional carriers allow customers added flexibility and convenience.