The Business Travel Coalition has offered some helpful advice to airlines that find themselves struggling to pay fuel bills and also please their customers. According to Kevin Mitchell, BTC Chairman, airlines are facing a potential backlash from angry customers who are fed up with increases in airfares and hidden ancillary fees. Airlines around the U.S. […]
Business Travel Coalition
In response to an American Airlines antitrust lawsuit against Travelport and Orbitz, the Business Travel Coalition (BTC) released a statement saying the travel programs are simply pawns in the airline’s game, and the lawsuit is a symptom of a larger problem. American filed suit against Orbitz and Travelport for discouraging travelers from using the airline’s […]
The ceasefire between American Airlines and GDS giant Sabre signals an “all quiet” moment on the front lines of the online travel wars we have been covering. The announcement that the two companies would attempt to resolve their differences out of court, at least until June 1st, calmed the churning business cauldron for online travel for some.