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AEGEAN customer service

AEGEAN Airlines: A Company Acts “Big” in Hard Times

2021-01-23 by Phil Butler

Aegean Airlines

The continuation of a travel horror story. Part II, the happy ending everyone wants. A happy ending to a customer relations nightmare.

Tags: Aegean, Aegean Airlines, AEGEAN customer service, airlines, Greece flights, Greece travel, Greek airlines, pandemic travel, senior citizens, senior travel, travel stories, United Airlines

Has AEGEAN Airlines Gone Ageist – Or Just Plain Careless?

2021-01-21 by Phil Butler

Frankfurt travel horror

A Frankfurt Airport seniors horror story courtesy AEGEAN. When a Greek American senior tries to fly home, technicalities outweigh people.

Tags: Aegean, Aegean Airlines, AEGEAN complaints, AEGEAN customer service, airlines, Americans abroad, COVID nightmares, COVID-19 travel, flight news, Greek airlines, horror stories, senior tourism, senior travelers, Stefanos Mirtsopolis, Thessaloniki, travel, travel stories, United Airlines

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Featured Stories

TAXI Heraklion

Heraklion Taxis Announce 48-Hour Strike.

Crete seismic risk

Updated Seismic Map Places Crete in the Highest Risk Zone

Cretan farmers mobilization

Pan-Cretan General Assembly Called by Heraklion Livestock Association

Gorge of Patsos Crete hiking season

Crete’s Hiking Season Gets Longer

Crete winter market

Crete’s Hidden Winter Market Boom

How Public Relations in Hospitality Adapts to AI Technology banner

Your go-to guide for foraging cretan horta

Stories of Interest

Tourist Police 171

Tourist Police 171 Crete Help Line

2025-11-28 By Manuel Santos

Every traveler in Crete should save 171. It will help you with and everything that needs a gentle nudge toward honesty.

TAXI Heraklion

Heraklion Taxis Announce 48-Hour Strike.

2025-11-28 By Manuel Santos

The Myth of “Unfair Competition” Let us address the fantasy. There is: The only “competition” Heraklion taxis have is: The bus. A bus that costs €1.20. A bus that arrives on time. A bus that does not play trap music at 7:30 AM. A bus that—scandalously—follows the shortest route. Heraklion Taxis Announce Strike — The […]

Crete for the Five-day Trip

Why Every Greek High School Suddenly Thinks Crete Is Disneyland

2025-11-28 By Mihaela Lica Butler

Students want fun, parents want safety, teachers want survival. Crete delivers all three—plus chaos.

Crete–Attica power link

A Stronger Grid for Crete

2025-11-28 By Kostas Raptis

The Crete–Attica power link promises €5B in savings by 2035, cleaner air, and more stable energy for tourism.

Heraklion driver

A Driver in Heraklion Explains Why the New 30 km/h Limit Will Change Nothing.

2025-11-28 By Manuel Santos

A Heraklion driver explains why the new 30 km/h speed limit is pointless in a city where nobody follows traffic laws.

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