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What's the Future of Business

Brandwatch Report on Social Listening a Head Turner for Hospitality

2014-04-15 by Phil Butler

Social Listening & the Tourism Industry: A Snapshot

Brandwatch, the most powerful social media monitoring and analytics tool we’ve found, just released their travel and hospitality report for 2014 – Social Listening & the Tourism Industry: A Snapshot. The detailed report amounts to the first of its kind primer for travel executives to understand the impacts of social media on traveler decision making.

Tags: airlines, Brian Solis, customer experience, hotel metrics, hotels, metrics, Social Listening & the Tourism Industry: A Snapshot, social media, technology, travel agents, What's the Future of Business




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