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What's the Future of Business

Brandwatch Report on Social Listening a Head Turner for Hospitality

2014-04-15 by Phil Butler

Social Listening & the Tourism Industry: A Snapshot

Brandwatch, the most powerful social media monitoring and analytics tool we’ve found, just released their travel and hospitality report for 2014 – Social Listening & the Tourism Industry: A Snapshot. The detailed report amounts to the first of its kind primer for travel executives to understand the impacts of social media on traveler decision making.

Tags: airlines, Brian Solis, customer experience, hotel metrics, hotels, metrics, Social Listening & the Tourism Industry: A Snapshot, social media, technology, travel agents, What's the Future of Business

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Stories of Interest

Rethymno World Bicycle Day

Rethymno Pushes Green Tourism With World Bicycle Day Tour

2026-06-04 By Manuel Santos

The Rethymno Municipality and its Department of Tourism organized a targeted cycling excursion on Wednesday, June 3, to promote the region as a destination for sustainable and eco-friendly travel. The event, held in celebration of World Bicycle Day, attracted a small group of roughly 30 participants. The registry included local organizers alongside European visitors from […]

Heraklion Beach Getaways

Heraklion Becomes Europe’s Second Favorite Quick Escape

2026-06-04 By Manuel Santos

According to TUI’s Short Break Ranking 2026, Heraklion is becoming something else entirely: one of Europe’s most attractive destinations for travelers looking to escape for just a few days. The ranking places Heraklion second among all European beach destinations suitable for short breaks, behind only Corfu. The result reflects a growing trend among European travelers […]

Anydri Gorge

Seven Firefighters Rescue Injured Hiker in Anydri Gorge

2026-06-04 By Manuel Santos

A 59-year-old tourist was rescued from Anydri Gorge in Crete after suffering a leg injury during a hike. Seven firefighters and two vehicles responded.

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Short-Term Rental Lobby Fights Greece’s New Tourism Limits

2026-06-03 By Iorgos Pappas

STAMA Greece fights the Special Spatial Framework for Tourism, opposing municipal controls and the inclusion of short-term rentals in carrying-capacity math.

The Lions Fountain, the Hole, and the Kingdom of Endless Studies

2026-06-03 By Phil Butler

There is perhaps no better symbol of modern governance in Crete than the Morosini Fountain in Heraklion. The Lions Fountain stands at the very center of the city, both physically and symbolically, a Venetian masterpiece completed in 1628 that survived Ottoman occupation, wars, earthquakes, modernization, pollution, and four centuries of Mediterranean upheaval. It remains one […]

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