SaaS Customer Service Management (CEM) leader Medallia® has just announced a partnership with TripAdvisor® for making a better engagement via the travel company’s review process.
Travel Technology
Expedia Finalizes Acquisition of Majority Interest in trivago
Expedia, a full service online travel agency with localized sites in 30 countries, has announced the completion of its acquisition of 61.6% of trivago GmbH, a hotel metasearch company. Following this acquisition, trivago will continue to operate independently from its headquarters in Dusseldorf, Germany.For this majority package in trivago Expedia paid approximately €434 million in […]
How Hotels Are Using Social Networks for More Bookings
Thousands of hotels around the world have active social media profiles, where they do more than building customer satisfaction by identifying customer problems, and answering to their questions and concerns. These hotels actively sell rooms, through special offers and promotions, offer giveaways and prizes, and see tangible ROI.
Hotels.com Launches Two New Windows 8 Apps
Hotels.com has just launched two new apps for Windows 8, one designed to up the ante on mobíle utility, the other specifically for the Windows 8 tablet.
Calling All Fans of Turkey: Vote Istanbul Best Destination
We just received a press release from the Turkish Tourism Office, Istanbul is officially calling all people who love Turkey to vote for the city in winning the title of European Best Destination for 2013. According to the release, the only city in the world to span two continents, Istanbul is the legendary crossroads between Eastern and Western cultures.
Localeur – The Latest Shot At Nearby Travel Recommendations
With localized information and services finally coming to the forefront, Austin, Texas gets a brand new travel startup named Localeur that takes aim at Milennial travelers. The local recommendation service is powered by insiders on the ground, according to the news.
Has Travelocity’s Gnome Gone Too Far This Time?
For haters of Travelocity’s Gnome news that the online travel giant wants to get you off your couch and over to Spain, well, it just sits funny is all. Is there bad form in presenting your products during a downturn? Maybe Travelocity knows something we don’t. You be the judge.
That’s Gúgl to You Slovakians, Google to Enlish Speakers
A wonderful initiative by Google did not make the headline news like most of the Mountain View Internet giant’s moves. But the “Google on a Slovak note” program will not only help preserve some fantastic Slovakian culture and folklore, it will also help inform people of this magical country’s customs and history.
Headed to Geneva? See the Geneva International Motor Show
Still going on this week, the 83rd edition of the Geneva International Motor Show shows off the wares of some 130 premiers to be debuted nowhere else. The world’s auto manufacturers are letting it all hang out this year, with technologies and style you won’t believe.
Six Apps for Entertaining the Kids while Traveling
Before setting out on a trip, load up your tablets and smartphones with kid friendly apps and movies to provide plenty of entertainment during the trip.
Triptease is Really, Really, the Future of Travel Reviews
Now that my invite to travel Triptease has been mailed, received, and opened, the latest in a line of online travel tools gets a bit of Argo love, or hate, depending. If ever you feverishly desired making a magazine from your travels, Triptease may just be your dream come true. Let’s find out 1 -2 -3.
Exquisite Experiences – Scarlett Hospitality’s Value Proposition
Scarlett Hospitality Group has taken aim at becoming your exclusive online luxury booking source, among other wares and services. I thought we’d take a look at the service, since they were kind enough to follow our stories here and us on Twitter too. Here’s a look at a very nice online engagement. Just to let you know, I find this one really interesting.
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