Hotel Beacon, a landmark in New York City has highly recommended RateTiger for managing online channel connectivity. The upscale hotel has been using RTConnect for 2-way XML connectivity between its property management system and online sales channels for the last three years to effectively manage all its demand partners seamlessly.
Located in Upper Westside, right next to Beacon Theater, the hotel with 284 rooms, caters to tourists and business travelers. Given the intense dynamic nature of New York’s hotel market, it has become imperative for the hotel to maintain rate parity and online availability across all major sales channels and metasearch sites. The revenue management team is leveraging RTConnect to update rates and inventory in real-time and receive reservations directly into the PMS thereby giving a clear picture of actual availability at all times. They are also using the advanced analytics available on the LiveOS dashboard to fine-tune their pricing strategy, monitor their booking pace and performance in real-time.
“We highly recommend RateTiger by eRevMax to anyone looking for an effective, online channel manager. We are very pleased with the personalized support and excellent response time, due to which they seem like an extension of our own team,” stated Milja Perkovic, Director of Revenue Management, Hotel Beacon NYC.
“As a technology partner, we are committed to empowering our customers for all their connectivity needs. Being trusted by a prestigious property like Hotel Beacon NYC for streamlining their online distribution shows how well we deliver when it comes to best-in-class technology and premium customer service,” said Alex Moura, Regional Sales Director for North America at eRevMax.
RTConnect, eRevMax’s enterprise distribution solution delivers 2-way XML connectivity between CRS & PMS and over 350 sales channels including GDS, OTAs, IDS, Metasearch Engines, Wholesalers, Tour Operators and other travel sales companies, processing ARI updates and booking confirmation in real-time seamlessly.