- Enhanced guest experience and improved hotel operations
- Integration of AI-driven features for more personalized service
- Strategic partnership positions BWH Hotels as a hospitality innovator
BWH Hotels, a renowned player in the global hospitality industry, has teamed up with Canary Technologies to overhaul guest management using artificial intelligence. With a diverse lineup of 19 brands, this all-inclusive platform aims to enrich guest interactions and simplify hotel processes across its network.
Canary Technologies: Innovative Guest Management Solutions
This partnership ushers in a new chapter for BWH Hotels by merging Canary’s leading-edge solutions with its esteemed service standards. Features like Mobile Check-In, Smart Checkout, Dynamic Upsells, Digital Compendium, and Guest Messaging will personalize and streamline the guest journey. Canary’s state-of-the-art engagement tools are set to transform guest experiences for patrons worldwide.
“Digitizing guest experiences is essential now,” remarks Harman Singh Narula, CEO and co-founder of Canary Technologies. “We’re thrilled to join forces with BWH Hotels to usher hospitality into the digital era, offering seamless and bespoke experiences. This collaboration underscores our pledge to enhancing guest journeys.”
Under this agreement, BWH Hotels will leverage Canary’s advanced Guest Engagement Platform, offering tools like Canary AI, Digital Tipping, and more. By centralizing guest interactions, the platform promises superior guest experiences, boosted revenues, and smoother staff workflows.
“We’re delighted to collaborate with Canary to elevate our hotel operations and craft unique, modern guest experiences,” states Larry Cuculic, President and CEO of BWH Hotels. “This partnership echoes our devotion to fulfilling modern travelers’ needs, who lean toward tech-forward services. After an extensive review, choosing Canary positions BWH Hotels at the forefront of hospitality innovation.”
With this collaboration, BWH Hotels is poised to redefine hospitality standards, offering modernized and personalized experiences that cater to today’s tech-savvy travellers. BWH Hotels reaffirms its role as a leader in the evolving hospitality landscape through this strategic union with Canary Technologies.
