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AI

Beyond the AI Panic: A Prospectus for Human-Curated Intelligence in Hospitality & Travel

Recent headlines from Hospitality Net (“37% of travelers now use AI — hotels face 65% staffing crisis”) and PhocusWire (“Hotel…

What If Your Concierge Had a Soul?

Most travelers remember places by how they made them feel — not just the meals, the beaches, or the museums,…

The Future of AI for Hospitality is Still the Day After Tomorrow

Artificial Intelligence (AI) for the hospitality industry is all the rage these days. But, the reality of robot run hotels…

TripActions Raises $155 Million in “Series E” Funding

Business travel management startup TripActions has just announced a new funding round of $155 million.

Airline Travel Pains Get Relief From Hitachi Vantana AI

Airport anxiety just got a dose of artificial intelligence (AI) from Hitachi Vantana. For those who suffer from the stress…

Fever Startup Snags Another $35 Million in Funding

Fever has raised $35 million in Series D funding led by Rabuten Capital, Accel, Atresmedia, and others. The question is,…

New Research Shows Travel Buyers Not Enamored With Tech

According to research from the Business Travel Show, travel buyers are still not convinced of the efficacy of next-generation technology. The…

Study Shows Travelers Want Travel Assistance from AI Chatbots

Over 75% of Americans surveyes by AI producer Humley, say they rely heavily on chatbots to imrprove the quality of…

dnata Invests in AI by Aquiring Majority Stake in bd4travel

One of the world's biggest air services providers, dnata has announced having acquired a majority stake in bd4travel (Big Data…

Shiji and Fliggy partner to pioneer facial recognition hotel check-in

Shiji working with Alibaba’s Fliggy (formerly known as AliTrip), have achieved a hotel industry first by integrating full facial recognition…

Artificial Intelligence (AI) for the Hotelier: Frank Reeves

The most confusing aspect of hotel technology these days is discerning real innovation from PR buzz. The need to market…

Lola Travel Gets $15 Mil, A+ in Responsiveness, and a Wink

News Kayak founder Paul English has just raised $15 million in funding for his Lola Travel Co. is a shot…

The Uniquely Compelling Appeal of Big Data

Five years ago the world-wide-web was horrified at the concept of usable user data. Today every business from high fashion…

The Desti (ny) of Semantic Travel Search

I am the world's biggest fan of very advanced search technology. My partner and I, our whole team, we are…