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Athens: Pilot Program for Public Transport

A new pilot program in Athens allows passengers to use bank cards and smartphones to board public transportation in addition to traditional tickets and passes. (AI illustration by Bing Image Creator from Designer)

Athens Public Transport is ushering in a new era of transportation services for the public through its partnership with OASA and contractor HST A.E., a member of the TERNA ENERGY Group, for the technological enhancement of the Automatic Fare Collection System (AFCS).

The upgraded AFCS not only permits the use of bank cards and mobile devices for travel on Public Transport Modes under OASA’s jurisdiction (subway, trams, buses, and trolleys) but also facilitates Mobility as a Service (MaaS), enabling integration with various mobility partners’ applications including taxis, electric bike rentals, airlines, and maritime companies.

The option to use contactless bank cards for boarding on Public Transport Modes (buses, trolleys, metro, tram) marks a significant advancement in the services offered by Athens Public Transport, yielding substantial benefits for commuters.

Immediate benefits for passengers through the new pilot program

Using bank cards for boarding on Public Transport Modes (PTMs) offers obvious benefits beyond convenience:

  • Elimination of the need to purchase tickets through ticket offices or issuing machines;
  • Removal of the requirement to be familiar with available mobility products to select the appropriate one, as the system will have the capability to analyze travel data and charge the bank card proportionally to the chosen routes;
  • User-friendly feature for passengers unfamiliar with the Athens transportation system, including visitors from other cities and foreign tourists;
  • Elimination of the need to search for sales points to utilize public transportation.

Phase A of the implementation will be rolled out for the Airport Express Bus Lines vehicles until the end of March 2024, while the full range of applications will be accessible to passengers by the end of 2024.

The introduction of the new applications is part of the broader initiatives of the OASA Group in partnership with HST AE, intending to deliver top-tier services with local added value. By integrating modern and innovative technologies to enhance transportation services, the aim is to establish an inclusive and efficient transportation system, ultimately catering to residents and enhancing the travel experiences of visitors in the Attica region.

Through the technological advancement of the existing system to one of the most modern and accessible fare collection systems at a European level, the array of transportation options is expanded, elevating the quality and standard of service provided to daily urban transportation users in Attica.

Categories: Greece
Mihaela Lica Butler: A former military journalist, <a href="https://www.facebook.com/mihaelalicabutler">Mihaela Lica-Butler</a> owns and is a senior partner at Pamil Visions PR and editor at Argophilia Travel News. Her credentials speak for themselves: she is a cited authority on search engine optimization and public relations issues, and her work and expertise were featured on BBC News, Reuters, Yahoo! Small Business Adviser, Hospitality Net, Travel Daily News, The Epoch Times, SitePoint, Search Engine Journal, and many others. Her books are available on <a href="https://amzn.to/2YWQZ35">Amazon</a>
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