Thomas Cook GmbH has announced having canceled all trips for 2020 leaving some 660,000 customers and 2,100 employees affected. In the slowgoing disaster that is Thomas Cook’s failure, the tourism industry continues to be rocked by the company’s dissolution.
After the collapse in September of Thomas Cook UK, its German branch, the country’s second-largest tour operator, has also failed. Now, Thomas Cook GmbH cancellations also in effect for trips reserved through Thomas Cook Signature, Thomas Cook Signature Finest Selection, Neckermann Reisen, Oeger Tours, Bucher Reisen, and Air Marin, as well as flights booked through Swiss company Thomas Cook International.
Managing director of Thomas Cook GmbH, Stefanie Berk issued an apology company’s failure, at the same moment insurer Zurich Germany said it was looking into reimbursement claims adding that any compensation would unlikely cover the full costs paid.
Zurich Germany said it had already received 150,000 claims by November 1, totaling over 250 million euros not including the cost of repatriating stranded holidaymakers through Thomas Cook Germany when the mother company folded.
The company had filed for protection from its creditors in September.