An injunction sought by low cost airline champion Ryanair has been granted against travel website eDreams. The online travel agency based in Barcelona, will be stopped from advertising that it offers the ‘guaranteed best price on all flights’ on its German website eDreams.de.
Courtesy Ryanair Corporate
A regional court in Hamburg ruled that eDreams cannot offer the best deals on Ryanair flights, because the site is adding additional charges on top of Ryanair’s fares. Ryanair is currently or has in the past, engaged in several legal cases against screenscraper websites from across Europe over similar discrepancies. Ryanair’s Robin Kiely said had this to say about the case:
“Ryanair welcomes the ruling of the Regional Court of Hamburg which prevents eDreams from unlawfully advertising misleading claims regarding the sale of Ryanair flights. This is a highly important victory for consumers, particularly those who have been subjected to additional fees at the hands of screenscraper websites such as eDreams. Ryanair will continue to pursue these screenscrapers to prevent Europe’s consumers from being misled over price and booking conditions. We would again urge customers to book directly on the Ryanair.com website to guarantee the lowest fares and best customer service.”
Many websites can cause problems for sellers like Ryanair if they pass on added costs to customers, or when those websites refuse to pass on vital information to both passengers and Ryanair regarding such flight (or other business) changes.
For more information on this news, readers should consult Ryanair’s original press release here.