Yianna Lo Daskalopoulou talks about guests and their expectations and common perceptions on hotel room quality.
PR is an imperative tool to generate guest satisfaction and good will for the hotel.
Have you ever considered the Guest PR professionals and their role in hospitality? They are not always the people who greet you. Sometimes they work behind the scenes, but they are the people who address your suggestions, who read the surveys you fill in and advise the management to implement changes to meet your expectations. As […]