TUI Group (TUI) has extended its long-standing partnership with IBS Software to optimize its Airline IT operations platform. This move will allow TUI to disrupt its current business models, improve scalability, and speed up time to market, all while enhancing the customer experience.
IBS Software, a globally recognized provider of SaaS solutions to the travel industry, has worked closely with TUI to revamp its IT processes and deliver significant value. Currently, IBS Software takes care of all 35+ airline backend systems at TUI, utilizing both legacy and modern technology stacks.
IBS Software is passionate about developing a strategic approach to optimise our Airline IT operations platform, adapting constantly to our business model. Partnering with IBS Software and utilising its expertise in airline operations and business processes as well as technology has enabled us to realise the full potential of our IDPS system.
Isabelle Droll, Chief Information Officer, Holiday Experience and Corporate & Sustainability, TUI
Under this renewed partnership, IBS Software will continue to manage and enhance TUI’s Integrated Disposition Planning and Statistics product (IDPS). This crucial platform handles flight planning and control, crewing and rostering, flight operations, maintenance planning, HR, statistics, and reporting across all five of TUI’s airlines. TUI considers the IDPS platform a strategic priority in its mission to create a virtual airline and ensure the long-term success of its airlines by achieving economies of scale that drive growth.
Our long collaboration with TUI has been marked by mutual trust and exceptional service, resulting in the successful evolution of the IDPS platform to meet TUI’s dynamic business requirements. With this renewed commitment, we look forward to playing a crucial role in enabling TUI’s growth and success in the ever-evolving travel market.
Latha Rani, Vice President & Head of Service Delivery at IBS Software
To learn more about how IBS Software helped facilitate ongoing digital transformation at TUI Group through a collaborative technology partnership, click here to access the case study.
IBS Software provides SaaS solutions for the global travel industry. They specialize in managing critical operations for customers in aviation, cruises, tours, hospitality, and energy resources. IBS Software offers solutions for fleet and crew operations, aircraft maintenance, passenger services, loyalty programs, staff travel, and air cargo management in the aviation sector. They also have a Consulting and Digital Transformation (CDx) branch to assist customers with their digital transformation efforts. The company currently has sixteen offices worldwide.